error code 0x8876086a

admin · **Joined:** Fri Nov 07, 2003 8:02 pm **Posts:** 1598

Jimrin1967 wrote:

Can someone please post some video cards that do support GRLevel3?

Basically, every graphics chip (integrated or discrete) made today supports GRLevel2 and GRLevel3: all ATI Radeons, all Nvidia FX or above, Intel's i900 series, etc.

Mike

StormStudent · **Joined:** Wed Nov 05, 2008 3:42 pm **Posts:** 2

Hey Mike, I'm running into this error on my Laptop
"Error code: 0x8876086A

Unable to get DirectX9 device capabilities

GRLevel3 will now exit"

I'm on a Dell Inspiron 5100, and I'm running an ATI MOBILITY RADEON 7500 chip.

I had GR3 before, but my hard drive went out, so I had to get a new one, and now it won't work

Any help would be appreciated

admin · **Joined:** Fri Nov 07, 2003 8:02 pm **Posts:** 1598

Direct3D may not be enabled on your laptop. See this support article:

http://support.microsoft.com/?kbid=812491

Mike

StormStudent · **Joined:** Wed Nov 05, 2008 3:42 pm **Posts:** 2

Hey Mike, thanks for the quick reply

I went and did what I could, but when I get to the part about Enabling or Disabling the Direct3D Acceleration, all I see is "Not Available".
I'm wondering if the problem is that I'm not running DirectX 9, I'm running DirectX 10. Would this be a problem?

admin · **Joined:** Fri Nov 07, 2003 8:02 pm **Posts:** 1598

StormStudent wrote:

Hey Mike, thanks for the quick reply

I went and did what I could, but when I get to the part about Enabling or Disabling the Direct3D Acceleration, all I see is "Not Available".
I'm wondering if the problem is that I'm not running DirectX 9, I'm running DirectX 10. Would this be a problem?

Sounds like you need to install a video driver for your laptop. Go to the manufacturer's website and install the appropriate driver.

Mike

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error code 0x8876086a

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